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About Us
Welcome to CAR Motorsports and our About Us page!
CAR Motorsports specializes in premium quality custom automotive accessories that are designed to protect and enhance the beauty and enjoyment of your car.
CAR Motorsports also specializes in high quality aftermarket replacement parts, GM Official Licensed Products and GM Restoration Products. The name "CAR
Motorsports" reflects our diverse and constantly expanding automotive product
line and communicates our view that motoring, in whatever form it takes (e.g., racing, Sunday drives, car shows, cruises, etc.), is a sport to be enjoyed.
At CAR Motorsports, we recognize the choice of which company to do business with is yours. We often wonder why companies behave as if they are doing
customers a favor selling them products. However, we at CAR Motorsports, are very appreciative and thankful that the customer chooses to do business with us! We want CAR
Motorsports to be your choice – First, Last and Always – for custom automotive
accessories and restoration parts. That’s why we are committed to a business philosophy that will make you happy you made CAR Motorsports your choice each
and every time.
Our business philosophy is based upon the establishment of relationships and not the mere sale of products. With regard to our manufacturers and suppliers,
we focus on establishing long term business partnerships. With customers, we look to foster and build long term customer relationships. It is our belief
that consistent customer satisfaction is the foundation for such relationships. If you are happy and satisfied with our products and service, we believe that
you will choose to do business with us again in the future.
Here is our 3 step
method for achieving customer satisfaction:
Step 1: Customer Appreciation: Never forget the principle of customer choice.
and appreciate that the customer chose to contact us about our products. As
such, always be courteous, professional and genuinely thankful for the
opportunity to help a customer (which help may not necessarily involve the sale
of anything).
Step 2: Excellence in Customer Service: Listen to the customer first and then
ask questions to learn and understand their needs and wants. Remember: people
do not care how much you know, until they know how much you care. At CAR
Motorsports, we care about what they want or need for their cars. It does
neither of us any good to sell a customer something that they don’t need or was
not exactly what they wanted. Customer “satisfaction” is achieved by meeting a
need or satisfying a desire, not by making a sale. Finally, the sale
transaction is not the end of the relationship, but merely a step in the
process. Resolve any problems a customer may have fairly and quickly.
Step 3: Exceptional Products: CAR Motorsports believes in offering ONLY
exceptional products. Nothing is more disappointing or generates negative
feelings quicker than receiving an inferior product. For us, the standard for
what makes a product exceptional is very simple: if the product is not good
enough for our cars, it is not good enough for your car. Because we are
demanding and insist on perfection for our cars, this ensures that you receive
only the highest quality product. A product is exceptional by our standards for
our personal cars when it (a) fits and functions as or better than an original
part or for the purpose that it was designed and intended; (b) utilizes only
premium grade materials or components; (c) is innovative in design and/or
construction.
CAR Motorsports welcomes the opportunity to assist you with your automotive
accessory and restoration parts needs. If we don't have what you are looking for, let us know and we
will use our extensive contacts to investigate the possible production of that item. We have a friendly and courteous staff, all
of whom look forward to helping you. Please contact us with any questions you may have about our products. If you don’t see what you need or want, send us an
email with suggestions for products that are of interest to you.
Thanks and Happy Motoring,
CAR Motorsports
If you share a passion for automobile enjoyment and pride, welcome to the fraternity.
Most of the products available from CAR Motorsports carry a
lifetime warranty against defects in material and workmanship.
We accept checks, money
orders, payments made via PayPal, Visa and Mastercard.
If you have any questions
or wish to order or discuss any of our products, call us at 1-770-719-2068, or
email us at CAR@carmotorsports.com.
Happy Motoring!
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